ATTENTION: If you have your payment information saved on your account, you will need to re-enter it due to a security update. We apologize for the inconvenience.
If you are experiencing problems with a greyed-out pay button when attempting to make a payment, you will need to clear the browser cache. You can do so by doing the following:
ON PC: With the payment portal open, press CTRL + F5 and wait for the page to reload.
FOR ANDROID AND IPHONES: (if using google chrome)
- Tap the three dots icon on the bottom right of the screen
- Select Privacy from the list
- Select Clear Browser Data
- Select only Cached Images and Files
- Tap Clear Browsing Data at the bottom of the screen
(if using Safari)
From the home screen, Select Settings > Safari
At the bottom of Safari's settings screen, select Clear History and Website Data (NOTE: this will also delete ALL saved usernames and passwords)
Pinetop Water Community Facilities District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Pinetop Water Community Facilities District
P O Box 87
Pinetop, AZ 85935